WP Clever FAQ Builder – Smart support tool for WordPress (Utilities)

PRESENTATION

This unique plugin allows you to easily and quickly create complex F.A.Qs to effectively help your customers.
Instead of a classical F.A.Q simply composed of a list of questions/answers, the generated F.A.Q can have an infinity of question levels.
It allows your customers to get very specific answers to solve their problems, without having to read ton of different questions before finding the good information.
Each step of your F.A.Qs can contain a rich content, ask a question and show a list of predefined answers.
A powerful, visual and intuitive conditional system allows you to easily link your different steps depending on specific conditions.
Your F.A.Qs can be displayed on any page simply using shortcodes or the Visual Composer module.
There is also a contact form allowing your customers to quickly ask their question if they don’t find it on the F.A.Q. The question can be sent by email to admin and will be displayed on the backend, to help you to improve your F.A.Q.

FEATURES

  • Manage as many F.A.Qs as you want
  • Powerful and intuitive conditional system
  • Colors and font are fully customisable
  • Customers can easily ask a new question if they don’t see it in the F.A.Q
  • New questions are displayed on backend and can be sent by email to admin
  • F.A.Qs and steps can be duplicated in one click
  • Beautiful and intuitive backend UI
  • Import/Export system
  • Reorder the answers in Drag & drop
  • Shortcode & Visual Composer integration
  • Fully Responsive
  • Fully translatable (WPML & .po ready)
  • Reactive support !

* If you like this plugin, please leave a note ! *

SUPPORT

If you need help, contact me from the support page

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Plugins

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wpMaintainer – Remote Site Support (Utilities)

HelpScout is an EXTRA module, and not required for the plugin to work

wpMaintainer – Simplify your WP Maintenance work – Perfect for agencies looking to get into Maintaining their client websites or companies that already offer support services. A simple, easy to use WP plugin that creates a one click dashboard for you where you can

Your Dashboard:
1. Login to client sites (clients can set a timeframe to allow access, so perfect for one off jobs)
2. Update WordPress Remotely
3. Update Themes Remotely
4. Update Plugins Remotely
5. Keep notes for Client Sites directly in the dashboard
6. Run Tests for Web Site Performance
7. Connect with Helpscout and manage WordPress Site Remotly from there
8. Full server report for client sites!

Client Side:
Generate a branded Client plugin, where your clients can control your “Login length” and receive notifications from within their WP account.

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Quip Support – Ultimate Help Desk Solution (Utilities)

The ultimate help desk solution for your WordPress business!

Quip Support is a complete customer support solution built directly into your WordPress dashboard. A fully featured ticketing solution means your customers will always go away happy and the built in knowledge base allows your customers to help themselves, saving you time and money.

Not only that, but Quip Support is backed by the QuipCode support guarantee! We go above and beyond to make sure our customers are delighted with our products. We respond to emails quickly, fix bugs efficiently and are always happy to hear from our customers with feedback and suggestions.

Quip Support is a flagship product and we are COMMITTED to continually updating, extending and supporting it and have great plans for its future.

Benefits:

  • Directly manage customer support enquires to keep your customers delighted
  • One solution for your business – No longer do you have to switch between various software just to get work done.
  • Easy to use – Saving you time, customer support has never been so frustration free!
  • Save on staff costs using the knowledge base which allows customers to help themselves
  • Improvement and control – Full time tracking and auditing means you can track support performance and improve
  • Fully supported – Need help? We’ve got you covered with our lightning fast email support and customer support forums.

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Features:

  • Support ticket system
  • Assign tickets to staff & track progress
  • Tickets include all messages between customer and staff, ticket status and time taken
  • Automatically send fully customizable emails to customer and staff for ticket updates
  • Audit logging tracks every action relating to tickets
  • A complete knowledge base system is included to allow your customers to find help themselves, saving you valuable staff costs.
  • The knowledge base comes complete with article and topic management and is designed to look like the currently installed theme.
  • Customer satisfaction surveys can be sent on ticket completion
  • Totally self contained software that doesn’t take over your WordPress dashboard
  • Customer dashboard for customers to manage their tickets easily
  • All aspects of Quip Support are fully customizable in the settings
  • Full customer support.
  • Regular software updates.

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Support Case – WordPress Plugin (Utilities)

Use Support Case plugin to track and manage services related problems reported by your users or customers on your website.

What makes a Support Case “Effective”?

A support case is typically a simple title that describes a user goal. Your users will tell you know about their issues or questions, then you can resolve and answer their problems by easily. Using support case is easy way to make a conversation from your users with you and save that conversation like a story.

Use Support Case

  • User create a case, they will fill subject, description and select case type in archive page of Support Case.
  • Admin post comment to reply their case in Case detail page or admin page Case detail. Admin can update Case status or Case type by quick edit in Admin page>List Support Case
  • You can custom Case status and Case type in settings plugin area.

If you like this theme, please don’t forget to rate it Large-star-on Large-star-on Large-star-on Large-star-on Large-star-on

Demo user: demo/demo

Feature

  • Support any WordPress version
  • Can config color and text of Case Status, Case Type
  • Can setting display Cases by owner or everyone
  • Easy to update, quick edit Case status and Case type in admin page Support Case list view
  • Easy to use and manage cases

Changelogs

  • Released version 1.0.0 – Feb 17, 2016

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TheMag – WordPress Magazine Theme with Paid Article Submission System and BuddyPress Support (Blog / Magazine)

The Magazine Theme of 2016 – Between Publishing and Passion Lies TheMag

Built with special focus on ease of posts management and ads optimization, TheMag is the first WordPress magazine theme 2016 on ThemeForest that offer working Paid Articles Submission System. This is a paid guest posting system through which you can build a magazine website to generate revenue. It is also the first ever author-based magazine template that has a homepage exclusively devoted for the articles of a single or multiple authors. TheMag is a specialized magazine blog theme to best serve the niches of magazine, newspaper, publishing, reviews and other sites. There are lots of posts styles, each full of freshness and revealing an advance level of skill and craftsmanship. Each of the 8+ homepage layouts offers a thoroughly redefined set of features. So, in a couple of minutes, you can create a magazine website according to your own style and requirements.

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Online Chat Support with Envato Purchase codes – WordPress Plugin (Utilities)

We Work to keep this item on the top Chat Support

feel free to contact us and send your feedback in here hamzhmail@gmail.com

  • Chat With Your visitor in WordPress site
  • admin can make him online or offline
  • operators (admins) can chat with each other
  • get user information IP address , country , browser and OS
  • admin can make user on hold
  • if user not responding for time admin will allocated the system will warning him with a massage and after another time of not responding the system will end chat except the user on hold by admin
  • user can rate and comment of chat session during chat
  • after user end chat session he can rate and comment feedback for chat session
  • works as Gmail or Facebook like
  • sound and title alert for new massages
  • Easy to type emotions
  • If chat window is minimized, it notifies you if new message arrived
  • user can download chat logs
  • admin notification in admin bar if new massages and new users
  • contact form when all admins offline
  • admin can chat at any page in dashboard admin and user interface
  • admin can change user massages (welcome massage – offline massage … ) and fields (name-email-comments)

Changelog

 ==  24 Nov 2015 / version 1.0.4 ============================ - Fix some bugs , - Start new session after ending chat , - Add font-awesome in admin option , - Improve CSS style  .  - Add Shift-Enter to add new line in admin panel .  - And more improvement .  == 18 Nov 2015 / version 1.0.3 ============================ - Add Envato Purchase codes to inform admin if user is PURCHASED and SUPPORTED or Support Expired - Add Your Envato API . - Support Envato market . - Add New Style to Admin Panel . - Fix Bugs . - Improve CSS . == 18 Nov 2015 / version 1.0.2 ============================ - fix bugs  == 17 Nov 2015 / version 1.0.1 ============================ - not display chat until site complete load . - fix bugs  ==  17 Nov 2015 / Version 1.0.0 ============================ - Release item on codecanyon  

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wordpress live support chat (Utilities)

We Work to keep this item on the top Chat Support

feel free to contact us and send your feedback in here hamzhmail@gmail.com

  • Chat With Your visitor in WordPress site
  • admin can make him online or offline
  • operators (admins) can chat with each other
  • get user information IP address , country , browser and OS
  • admin can make user on hold
  • if user not responding for time admin will allocated the system will warning him with a massage and after another time of not responding the system will end chat except the user on hold by admin
  • user can rate and comment of chat session during chat
  • after user end chat session he can rate and comment feedback for chat session
  • works as Gmail or Facebook like
  • sound and title alert for new massages
  • Easy to type emotions
  • If chat window is minimized, it notifies you if new message arrived
  • user can download chat logs
  • admin notification in admin bar if new massages and new users
  • contact form when all admins offline
  • admin can chat at any page in dashboard admin and user interface
  • admin can change user massages (welcome massage – offline massage … ) and fields (name-email-comments)

Changelog

 == 16 Nov 2015 / version 1.0.1 == - not display chat until site complete load . - fix bugs  ==  16 Nov 2015 / Version 1.0.0 == - Release item on codecanyon  

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Helper – Knowledge Base / Support WordPress Theme (Miscellaneous)

Meet Helper, your best solution when it comes to creating knowledge base system running on top of WordPress platform.

Helper comes with a sleek and easy to understand user interface, It also comes with a powerful page builder (Visual Composer) and custom post types to handle all knowledge base posts and partner section. You can also manage the theme easily with our theme options panel, powered by Redux Framework.

Speaking of options panel, there are hundreds of options available. From enabling / disabling certain feature, uploading custom logo or favicon to changing element colors and modifying typography. All can be done easily from the options panel.

Go head, try the demo and see for your self

Knowledge Base Features

Complete Features

  • Powerful page builder (with backend and front-end layout editor)
  • Easy to use theme options, powered by Redux Framework
  • Unlimited colors
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  • Lots of custom widgets
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  • Shortcodes
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7ZERO | Support PSD Template (Miscellaneous)

7ZERO is a Support PSD theme suitable for any type of business. The download includes 13 well organized PSD files, Flat and clean design with fully editable organized layered. Check out the screenshots to see them all!

Features:

  • Flat and Clean Design.
  • Based on 1170px Grid System.
  • 13 PSD Files Included.
  • Well Structured PSD.
  • Customizable & Organized.
  • Google Fonts.
  • Free Icon Fonts.

Disclaimer:

All images are just used for preview purpose only and NOT included in the final purchase files.

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Live Support – Helpdesk Responsive WordPress Theme (BuddyPress)

Live Chat is a wordpress theme for support/knowledge base, live chat, help desk. Its perfect to providing support to users. with a lot of options and easy to manage, you will be able to provide a good support resource for your customers

*This WordPress theme also works as a normal wordpress website with blog, posts, excerpts, featured images,etc.

Features:

Live Chat - Helpdesk Responsive WordPress Theme

Main Features:

  • Fully Responsive on/off
  • WPML compatible (Translatable )
  • Video Background
  • Usefull options
  • Own Widgets
  • Twitter feed
  • Contact form 7 plugin styled
  • Usefull shortcodes in plugin included
  • XML Demo content
  • Caroucel slider
  • Friendly option panel
  • Search-live template
  • Clean Code
  • Buddypress Compatible
  • Loading screen on/off
  • Testimonials
  • Font Awesome Icons
  • Jquery Effects
  • Bootstrap 3

Icons

  • Awesomefont Icons

Fonts:

  • OpenSans
  • Images demo

    Flickr

    -All images used in preview are for demonstration purposes only.

    Do not forget to rate us if you liked, Follow me to Get Latest Updates

22-04-2015. Fixed css issue in Safari 

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