In any customer support system, technical terms are very important and thus merit a great deal of attention. They must be synchronized and everyone must be on the same page in terms of vocabulary and definitions. Another way of thinking about this would be that of the Periodic table of elements in science; it helps your customers understand the general concept of a certain term and its implications the way scientists all over the world can understand the elements in the same way.
We understand your needs, so DW Glossary was born to help you to satisfy your beloved customers. It’s a WordPress plugin allows you to build an alphabetical list of terms in a particular domain of knowledge with accompanying definitions for those terms.
In order to create an elegant looking glossary database for your website, we have developed this plugin with many stunning features:
Searching and sorting the terms alphabetically
This feature helps viewers to easily search for the academic jargon they’ve been looking for in the easiest and quickest way.
Search Engine Optimization
Glossary is an extremely valuable resource for your website to gain a higher position in the search engine ranking system.
In the case of heavily trafficked websites and large amounts of content, we have optimized the code so it can adapt such things.
Highly Compatible with Plugins and Themes
This plugin is coded in accordance with the standards of WordPress, so it is fully compatible with other WordPress themes and plugins. You can watch how DW Glossary works with DW Helpdesk Theme here: http://bit.ly/dw-helpdesk-demo. In the DW Helpdesk Theme, we have installed about 10 different plugins featured on WordPress.org as well as those created by DesignWall. Very importantly, in the process of developing this plugin, we have thoroughly tested it with the default WordPress theme. DW Glossary has proven that it works perfectly with all these themes.
In addition to the features we mentioned above, we are always ready to support and listen to your comments. If you have any suggestions or questions about the product, do not hesitate to contact our support team for further customer assistance.
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